Help & how-to
Knowledge Base
Straight answers on choosing, fitting, setting and caring for what we sell. Every guide is written from our own catalog and illustrated.
Choosing & Fitting
Picking the right size, finish and fit before you buy or cut anything.
Setting
Tools and technique for setting hardware cleanly the first time.
Setting a decorative snap without flattening the cap
The dome on a decorative cap is the whole product. Four steps that set it properly — and the one about the…
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Which snap setting tool do you actually need?
Hand setter, bench press or snap pliers: what each snap setting tool is good and bad at, why the tip has to…
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Troubleshooting & Repair
When something will not close, will not hold, or has to come off.
Why your snap will not stay closed
Three causes, and a way to tell them apart by how the snap feels. Two of the three you can fix without…
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Removing a set snap without wrecking the leather
Prying a set snap out is what tears the leather. Drill off the flare instead, then read the hole to decide whether…
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Care & Cleaning
Keeping metal finishes and leather looking right for years.
Still have a question?
Orders, shipping and returns are covered in the FAQ. For anything else, a person will answer.

