What type of leather do you use?

We use full grain luscious leather
this is a trade secret, but we can tell you all of our cows were raised in North American pastures and were raised for meat as well as their hide.

WHEN WILL MY CREDIT CARD BE REFUNDED?

Please allow up to 5 business days from the time we received your return to process the refund. And allow up to 10 business days for your financial institution to refund your account. Credit will be refunded back to your account in the same form which it was received.

HOW SHOULD I SHIP MY RETURN?

Securely repack the product(s) in the original packaging and include any accessories. Apply the pre-paid return label and drop the package off at your nearest USPS location

WHAT IS YOUR RETURN POLICY?

We’re sorry your purchase didn’t work out!  But don’t worry, we offer free returns for all new and unused products purchased from AmericanLeatherCo.com and shipped within the US.  Please click HERE for a return label.

Request for return

 You can also sign into your account, hover over the person icon and click “Orders”. Locate the order with the item you’d like to return and you’ll see “Return Items?”. Click on that, fill out the info and click “Submit Return Request”. We’ll get your request and get back to you with the next steps just as quick as we can. How long will it take to get my leather?
A. If your order weighs less than 9 lbs, it will take your order between 5-7 business days to get to you. If your order weighs 9 lbs or more, it will take 3-5 business days to reach you. If you need a guaranteed delivery date please choose one of our expedited options.

How long until my leather ships?

We use a third-party shipper and most orders ship within 24-48 hours. You’ll receive tracking information just as soon as a label is created.